What To Do When Outlook Express Turns Irresponsive?

Outlook Express Help

               Outlook Express Support

Unlike MS Outlook, Outlook Express is a free email client application. Most of the tasks that you can do in MS Outlook can be done in Outlook Express as well. While MS Outlook is bundled with MS Office productivity suite, Outlook Express comes preinstalled in Windows operating systems with Internet Explorer. Microsoft no longer issues Outlook Express with its Operating systems. It came last with Windows XP. Windows Live Mail is the contemporary version of the Outlook Express.

As Widows XP has a large number of users now, so has Outlook Express. However, it does not receive any Outlook Express help from Microsoft, as it is an outdated version. If you happen to be an Outlook Express user, you must be ready to troubleshoot all the issues that you come across on your own. Knowing certain basic things about the application, you can evade Outlook Express issues to a good extent. Here is some useful information about the same.

Clear Your Outlook Express Inbox from time to time

An often cited reason for Outlook Express problems is the piling up of email messages in the inbox. If you have set up multiple email accounts in your Outlook Express application, you are sure to receive many email messages in the inbox. Like Outlook, Outlook Express too has a limited amount of storage space in the hard drive. When a large number of emails get piled up in the Outlook Express inbox, the storage space will run out. As a result, you will start to see errors popping. Hence, make sure that the Outlook Express inbox is cleared from time to time. If you have any important messages in the inbox, back them up to a different location.

Outlook Express Problems

              Email In Outlook Express

Error 0x800CCC16 and solution

Error 0x800CCC16 is a common error in Outlook Express. According to the Outlook Express experts, the reason for this error is incorrect username or password. In order to troubleshoot this issue, work out the following troubleshooting steps.


  • Open Outlook Express and navigate to the Account Settings section.
  • Edit your email account profile. When you do this, be sure to verify your username, password, server details, etc.

Outlook Express is vulnerable to a large number for problems. The best solution is an upgrade to any supported versions like Windows Live Mail. For any questions regarding Outlook Express or setting up your email in it, get in touch with our Outlook Express help desk.

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How To Configure Your Outlook Express Email Program

Outlook Express Help

              Features Of Outlook Express

There are many email client programs in the market and many of them are not available free of cost. Now, if you wish to use an email program in your computer, you will have to purchase a program, then download it to your computer and then install it. However, if you are using a Windows XP computer, you do not have to worry about all these. The program comes with an email client preinstalled in it, called Outlook Express.

There are many advantages of using Outlook Express email client. According to Outlook Express help blogs, it is one of the few email programs, which is available free of cost for the users. You also do not have to install it on the computer, since it comes preinstalled with the operating system. Now, let us find out how to configure the program with your internet email account.

Steps Involved

  • Run Outlook Express from the Start menu.
  • Once Outlook Express comes up, choose the option Tools and then click Accounts in the sub menu that comes down.
  • A new window called Internet Accounts opens with the above step.
  • Select the tab Mail in the Internet Accounts window.
  • Click the option Add and then Mail. This opens the window for Internet Connection Wizard.
  • Type your name in the field for Display name and click Next.
  • Enter the email address that you wish to configure in the next window and click the button Next.
  • Next window has the title E-mail Server Names. Here, you will have to fill two fields, one for Incoming mail (POP3, IMAP or HTTP) Server and the other one for Outgoing mail (SMTP) server. These server addresses will be provided to you by your email service provider. Click the button Next after entering these details.

    Outlook Express Email Client

             Outlook Express Configuration

  • Enter your email address and password in the respective fields on the next window.
  • Mark the option for Log on using Secure Password Authentication (SPA).
  • Click the button Next.
  • Click the button Finish to complete the setup.
  • Select the email that you have just configured from the Internet Accounts window and choose the button Properties.
  • Go to the Advanced tab and enter the port numbers for the servers as given by the email service provider.
  • Click Apply and then OK.

With the above steps, you can configure Outlook Express. For further assistance on this issue, you may contact Outlook Express help center or our technical support team.

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Steps To Resize Your Photos In Outlook Express

Outlook Express Help

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You may have been using the Windows platform for quite a long time. The earlier versions of Windows came installed with Outlook Express, which is an email client service. Some may misinterpret it for Microsoft Outlook, but both are different. Both are meant for sending and receiving email messages, Outlook Express has other features too. Other than offering many facilities for sending and receiving email messages, it can act as a system database. Outlook Express records every small change that occurs in the operating system platform and hence it is very vital for the Windows platform.

You cannot find Outlook Express along with new Windows platforms. However, there are users still using and enjoying the services of Outlook Express. You will receive email messages in Outlook Express and sometimes, you may wish to add pictures in your email message. You would normally do this before attaching the picture. Outlook Express does not have an option to reduce the picture size automatically and hence you would have to do this manually.

Let us try to attach photos and then get the same resized by following the instructions given below. You could also contact Outlook Express help and support team for assistance.


  • Close Outlook Express as resizing the photo that needs to be attached need not require Outlook Express during resizing. We will be making use of Windows for resizing your photo instead.
  • Now locate the image that you wish to send as attachment on the computer. If there is more than one image, then you can press CTRL key while choosing them. You can now select all of them in a folder and for that you can press CTRL + A.

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  • The file can now be right clicked and you can select Send To and select Mail Recipient.
  • When the windows open up, you can select a new file size and this will ask you about the size that you wish to choose for the picture. You can choose the smallest size, which is (640 x 480). You will also be asked to choose more pictures. The photo that is resized will be attached to Outlook Express automatically in a new email message.

The above instructions will help you to get the photo resized. You may even contact our Outlook Express help team if you have any concerns regarding the above steps.

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Taking A Backup In Outlook Express

Outlook Express Help

         Outlook Express Program

In the Outlook Express program, the email messages are stored in files with .DBX extensions. The simplest way to find these files is to open the Outlook Express program and from Menu, choose Tools, then Options, Maintenance and then click on the Store Folder button. Here you will be able to find the path to the folder that contains your email messages. These steps work for all kinds of emails like, POP3/SMTP, MAPI, IMAP or even Hotmail (some of the email messages might be stored only in the Hotmail Server). In order to save all the email messages and attachments, you will have to copy all the DBX files from the folder.

Account Settings

Details about your email messages and news accounts are saved in the registry. To find these details, open RegEdit and then select ‘HKEY/ CURRENT USER/ Software/ Microsoft/ Internet Account Manager’ key from the left side panel. For saving this data, from menu, choose Registry, and then select Export Registry File. You can then save the file with a name, for example, accounts.reg.

Mail Rules

The mail rules of Outlook Express program are stored in the registry with the ‘HKEY/ CURRENT USER/ Identities’ key. If you wish to save this data, you can select Registry from Menu, and then select Export Registry File. You can save the file to a location like rules.reg.

Rules Of Outlook Express

           Outlook Express Support

Address Book

It is very easy to take a backup of the address book. Address book is stored in files with WBA extensions. To navigate to the location where the address book is stored, you will need to open the Outlook Express program, and from menu, choose File, then Export, Address book and then choose the Comma Separated Text File as the input format. Click on the Export button to select the folder to which the backup is to be saved and then choose a name for the backup file. After that, click on the Next button and then choose the fields that you wish to include in your backup. You can then click on the Finish button and the backup will be ready.

These are the ways to take a backup in the Outlook Express program as per the Outlook Express help and support team. For further assistance on these steps, you may contact the Outlook Express help and support team.

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Steps To Setup Yahoo Mail In Outlook Express

Outlook Express Help

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Email applications are often used for effective communication and people may choose different email applications according to their wish or convenience. Although there are various email applications available online, Microsoft products often have their own advantages. You would have heard about Outlook Express, the email application that is inbuilt with old versions of Windows operating system. The platform serves as a database in addition to the emailing facilities that it offers.

Configuring other email accounts in Outlook Express is easy. If you have a Yahoo mail account that you wish to access using the Outlook program, you can do the same with ease. To setup Yahoo email in Outlook, go through the steps mentioned below. Follow these Outlook Express help tips promptly to prevent any system errors.

Instructions for setting up Yahoo Mail in Outlook Express

  •  Open Outlook Express, click on Tools, and select Accounts.
  • Select Mail tab, choose Add, and click Mail. When you receive the prompt, provide the following information.
  • Display Name: Enter your name.
  • Email Address: provide your complete Yahoo email address.
  • Server Type: POP3
  • Incoming Mail(POP3) server : pop.mail.yahoo.com
  • Outgoing Mail(SMTP) server : smtp.mail.yahoo.com
  • Account name: Provide your complete Yahoo email address.
  • Password: Enter your password for Yahoo mail.
  • Uncheck Log on using Secure Password Authentication and select Finish.
  • Now choose My server requires authentication.
  • You can now select Apply.
  • Now choose New account and select Properties.
  • Choose the Servers tab.
  • Select the Advanced tab.

In the field labeled Outgoing mail (SMTP), enter 465 as port number.

Effective Communication

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For Incoming mail (POP3), provide 995 as port number.

Choose This server requires a secure connection (SSL).

Choose Leave a copy of messages on server and select OK.

  • Select Close and restart Outlook Express.
  • Now choose Send/Receive and you will soon receive messages from your Yahoo Mail.

The completion of the above set of instructions will help you to receive your Yahoo mail messages in Outlook Express. Thus, you can open each of your Yahoo email message in Outlook Express and avoid the hassle of accessing Yahoo all the time. The instructions are simple to follow and hence they can be completed within a couple of minutes. If you have any questions or queries regarding setting up of emails, you can contact our Outlook Express help and support team for assistance.

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